E-Performance App Being Made to Accommodate Public Complaint

Jakarta Communication, Informatic and Public Relation Sub-dept is about to make an e-performance application that accommodates a follow up of public complaint in order to simplify coordination.

Manual system is wasteful. With e-performance, all will be saved. Because complaint is no longer reported manually but just via application

"Manual system is wasteful. With e-performance, all will be saved. Because complaint is no longer reported manually but just via application," expressed Head of North Jakarta Communication, Informatic and Public Relation Sub-dept, Christian Anthony, Thursday (11/10).

In following up complaint, Christian disclosed, the village chief and SKPD that get complaint do not need to coordinate manually, cell phone or paper print to the boss. 

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"Complaint results can be photographed, and upload the details via application thus the mayor can monitor and enter the e-performance of North Jakarta Administration," he explained.

While for finalizing and socializing it through http://smartaduanju.jakarta.go.id, his sub-dept would hold a technical training towards each operator of SKPD/UKPD.